top of page
Privacy Policy
Effective Date: September 13, 2026
At Lightbox, we believe your personal information should be treated with care and transparency. This Privacy Policy explains what information we may collect when you visit our website, complete an assessment, enroll in a course, sign up for our newsletter, participate in coaching, or otherwise interact with us, and how we use and protect that information.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
-
Your name and email address
-
Contact or account information you choose to provide
-
Information submitted when purchasing or enrolling in a course or service
-
Responses you provide through a leadership assessment
-
Your assessment results, leadership profile, and learning progress
-
Information you choose to share when contacting us or participating in coaching
-
Newsletter and communication preferences
-
Basic website usage information, such as pages visited, browser type, device information, and general interaction data
Payment information may be processed through Wix and its payment services or payment partners. We do not directly store your complete payment card information.
2. How We Use Your Information
We use your information to provide and improve the leadership development experiences you choose to participate in.
This may include using your information to:
-
Deliver assessments, profiles, courses, coaching, and other services
-
Personalize learning recommendations and leadership development pathways
-
Manage purchases, enrollments, and accounts
-
Track learning progress
-
Respond to questions or support requests
-
Send newsletters or other communications you have chosen to receive
-
Improve our website, courses, and learning experiences
-
Maintain the security and functionality of our services
-
Meet legal, financial, or regulatory obligations
We aim to collect and use only the information reasonably needed to provide these services.
3. Leadership Assessment Information
When you complete a leadership assessment, your responses are used to generate your personalized leadership profile and related learning recommendations.
Assessment information is intended to support leadership development and self-reflection. It is not intended to provide a medical, psychological, employment, or clinical diagnosis.
If an assessment is provided as part of an organizational or team engagement, we will communicate how assessment results may be used or shared as part of that engagement.
4. Courses and Coaching
Our courses and learning experiences are delivered through our Wix-based learning platform. Information related to your enrollment, account, course participation, and learning progress may be processed through Wix so we can provide your learning experience and track your progress.
During coaching, you may choose to share information about your work, leadership challenges, team, or professional goals. We treat those conversations with care and use the information to support the coaching relationship.
If a coaching or learning session is recorded, we will provide notice and obtain consent when appropriate.
5. Newsletter and Communications
If you subscribe to our newsletter or other communications, we may use your name and email address to send leadership insights, updates, resources, and information about our programs.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.
We may still send necessary transactional or service-related messages, such as purchase confirmations, account information, course access details, or important updates related to something you have enrolled in.
6. Cookies and Website Analytics
Our website is hosted through Wix and may use cookies and similar technologies to help the site function, remember preferences, understand how visitors use the website, and improve the overall experience.
Wix may also collect technical or usage information such as browser type, device information, pages visited, and general interaction data.
Where required, you may be given choices regarding non-essential cookies or similar technologies.
7. Wix and Other Service Providers
We use Wix to host and operate our website and learning platform. Wix may process information needed to support functions such as:
-
Website hosting and account management
-
Course enrollment and learning progress
-
Payment processing
-
Email communications
-
Scheduling and forms
-
Website analytics and performance
-
Other tools used to operate our website and learning experiences
Information processed through Wix is also subject to Wix’s applicable privacy and security practices.
We may use additional service providers when needed to support services such as coaching, video conferencing, customer support, or other business operations. These providers may process information only as necessary to provide their services.
We may also disclose information when required by law, to protect our legal rights, or to prevent fraud or misuse.
8. We Do Not Sell Your Personal Information
We do not sell your personal information.
We do not provide personal information to third parties in exchange for money.
Information may be shared with service providers only when needed to operate our website, deliver our services, process payments, communicate with you, or support other legitimate business functions.
9. AI and Technology
We may use artificial intelligence and other technology in limited, supportive ways, such as assisting with proofreading, consistency checks, administrative tasks, or illustrative learning materials.
Our leadership courses, coaching, frameworks, and learning content are developed and led by real people with real leadership experience.
AI does not replace the people who develop our courses, coach our learners, or lead our learning experiences.
AI-generated avatars or illustrations may be used to protect individual identities, represent hypothetical scenarios, or illustrate broader concepts.
For more information, please see our Approach to AI statement.
10. Data Security
We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, or disclosure.
No website, online service, or method of electronic storage can guarantee absolute security, but we work to use appropriate safeguards for the information entrusted to us.
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, meet legal obligations, resolve disputes, and support legitimate business needs.
Retention periods may vary depending on the type of information and why it was collected.
12. Your Privacy Choices and Rights
Depending on where you live, you may have certain rights regarding your personal information.
These may include the ability to:
-
Request access to certain personal information we maintain about you
-
Ask us to correct inaccurate information
-
Request deletion of certain information
-
Withdraw from marketing communications
-
Request information about how your data is used or shared
-
Exercise other privacy rights available under applicable law
To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.
13. Children’s Privacy
Our website, assessments, courses, and coaching services are designed for professional and leadership development and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete or otherwise address it.
14. Third-Party Websites and Services
Our website may contain links to websites, platforms, or services operated by other organizations.
Their privacy practices are governed by their own policies, and we encourage you to review those policies when using third-party services.
15. Changes to This Policy
We may update this Privacy Policy as our services, technology, or legal obligations change.
When we make material updates, we will revise the effective date at the top of this policy and provide additional notice when appropriate.
16. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or would like to make a privacy request, please contact us:
bottom of page

